California Privacy Rights (CCPA & CPRA)
Last Updated: September 10, 2025
Notice of Collection
This section provides a transparent overview of the types of personal information we collect from California residents. Over the past 12 months, this has included identifiers like your name and contact details, commercial records of services you’ve considered or purchased, and internet activity data gathered automatically through cookies. We also clarify that we only collect sensitive health information, such as Medicare eligibility, with your explicit consent. This data is sourced directly from you through forms, automatically via technology when you use our site, and from trusted third-party partners, such as licensed insurance carriers, to provide you with accurate plan comparisons.
2. Purposes for Collecting Information
We collect and use your personal information for specific, legitimate business purposes essential to our service. Primarily, this includes processing your inquiries, providing personalized Medicare plan comparisons, and facilitating your enrollment into a chosen plan. Your data also helps us improve our website’s functionality and overall user experience. With your prior opt-in consent, we may use your information to communicate relevant offers or updates. Furthermore, we use collected data to comply with our legal and regulatory obligations, such as those set forth by the Centers for Medicare & Medicaid Services (CMS) and the CCPA/CPRA.
3. No Sale or Sharing of Personal Information
We want to assure you that we do not sell your personal information to third parties for any monetary or other valuable consideration. Your data is shared only when necessary to provide the services you explicitly request, such as sharing your information with licensed insurance agents and carriers to facilitate your plan enrollment. We are committed to this principle, and should our practices ever change in the future, we will notify you promptly and provide a clear and straightforward mechanism for you to opt-out of any sale or sharing of your data.
4. Your California Consumer Rights
Under the CCPA, California residents have the following rights:
Right to Know: Request access to the categories and specific pieces of personal data we collect.
Right to Delete: Request deletion of your personal information, with some exceptions.
Right to Opt-Out: Opt out of any future sale of your personal information (if applicable).
Right to Non-Discrimination: We will not charge different prices or degrade services if you exercise your CCPA rights.
How to Exercise Your Rights
Email: info@themedhelpers.com
In your request, please include:
Your name and proof of California residency.
The nature of your request (access, delete, or opt-out).
The email or phone used to interact with us.
+1 (646)-222-4273
5. Verification Process
To protect your privacy and ensure the security of your personal information, we implement a verification process for all requests to exercise your CCPA/CPRA rights. This typically involves sending a confirmation email to the address we have on file to prevent unauthorized access. For certain requests, we may need to ask for additional documentation, such as a government-issued ID, to confirm your identity and California residency. This step is crucial to prevent fraud and to ensure we are disclosing or deleting information only for the correct individual.
6. Data Retention
We adhere to a strict data retention policy where we keep your personal information only for as long as it is necessary to fulfill the purposes for which it was collected. This includes the duration needed to provide you with ongoing services, maintain records of transactions for legal and regulatory compliance (such as mandates from CMS), and resolve any disputes. Once the retention period expires, we securely delete or anonymize your data to ensure it can no longer be identified or used.
7. Privacy Policy Updates
Our privacy practices may evolve over time due to changes in our operations, services, or applicable laws and regulations. Consequently, we may update this California Privacy Rights notice periodically. When we do, we will revise the “Last Updated” date at the top of this page. We will notify you of any material changes that affect how we handle your personal data, such as new uses or sharing practices, through prominent notices on our
themedhelpers.com
or via email:
info@themedhelpers.com
, ensuring you are always informed about the information we collect and how it is used.